Last updated: November 4, 2026
This usage policy describes what you may and may not do when using Paymatriix. It forms part of our terms and conditions. We may update it from time to time.
1. Permitted use
You may use the Services to run payroll, pay employees and contractors, manage time and HR records, and file taxes for a legitimate business that you own or are authorised to represent.
2. Prohibited use
You must not use the Services to:
- Break any law or regulation, including employment, tax, anti-money laundering or sanctions laws.
- Pay fictitious employees, move funds for unrelated parties, or otherwise commit fraud.
- Submit information that is false, misleading or that you have no right to share.
- Access or attempt to access accounts, systems or data you are not authorised to use.
- Interfere with or disrupt the Services, including by uploading malware or overloading our systems.
- Copy, resell, reverse engineer or build a competing product from the Services.
- Use automated tools to scrape or extract data, except through our published APIs.
- Harass, threaten or abuse our staff or other users.
3. Account security
Use strong passwords, enable two-factor authentication, and only give access to people who need it. Remove access promptly when someone leaves your organisation.
4. API use
If you use our APIs, you must keep your API keys secret, respect rate limits and follow our developer documentation.
5. Monitoring and enforcement
We may review activity on the Services to keep them safe and compliant. If we believe this policy has been breached, we may warn you, suspend features, suspend or close your account, and report activity to the relevant authorities where required.
6. Reporting misuse
If you become aware of misuse of the Services, please report it to support@paymatriix.com.
7. Contact
If you have any questions about this policy, contact us at support@paymatriix.com or write to Paymatriix, 100 Market Street, Suite 400, San Francisco, CA 94105.